Date *

Trainer's First Name *

Trainer's Last Name *

Trainer's Phone *

Trainer's Email *

Trainee's Name *

Comments

Day 1 (Check all that apply)

Review all products, their uses, and proper application methods. Only our products should be used inside the client's home unless the client specifically requests that we use their own.

Review proper phone etiquette, including professional communication with clients. Go over how to handle pets in the home, ensuring their safety and following any client instructions. Discuss the correct procedures for managing key and alarm codes, emphasizing confidentiality and security.

Go over checklist for standard clean.

Greet the client by announcing yourself when entering and leaving their home. Keep interactions brief but always remain friendly, professional, and respectful.

Use Maid Central to clock in and check in to jobs. Always review notes and home details before starting, as each home may have specific instructions. To request time off, submit the request at least two weeks in advance. Time off is not guaranteed and will be approved based on scheduling needs.

Go over the different types of services offered. Standard services include weekly, biweekly, monthly, first-time, and one-time cleanings. Luxury services include deep cleaning, move-in/move-out, and post-construction cleaning. Show the trainee where to view the service type for each home.

Demonstrate how to properly fill and use the mop bucket. Show the correct amount of water and solution to use. Emphasize mopping with the grain of the floor for the best finish. Ensure the trainee wrings out the mop thoroughly so it is damp, not dripping, to prevent excess water on the floor.

Demonstrate how to properly use the vacuum, including its hoses and attachments when applicable. Explain what each attachment is used for and when to use them to ensure thorough and efficient cleaning.

Ensure the trainee’s hours are recorded correctly in the system. Show them how to request any necessary changes if there is an error.

Go over the meeting time for tomorrow, ensuring the trainee knows when and where to be ready. Answer any questions they may have about the schedule.

DAY 1 TRAINEE PASS OR FAIL MULTIPLE CHOICE

Anything below an ‘A’ please comment in detail why.

If the score is lower than an A, explain your reasoning in detail.

Please provide a detailed explanation for any grade under an A.

Any rating below an A requires a detailed comment.

If you select anything less than an A, please explain why thoroughly.

Scores under an A must include a detailed explanation.

For any grade below A, add a detailed comment explaining why.

Trainer Signature

Clear

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